Service Degradation Due to Infrastructure Provider Outage

Yesterday, one of our core infrastructure providers (AWS) experienced a major global outage affecting multiple services, including those used by Flipsnack. As a result, some features of our platform were temporarily unavailable or operating with reduced performance throughout the day.

Our engineering team implemented mitigation measures as quickly as possible to minimize service disruption and continuously monitored the situation until stability was restored.

All Flipsnack services are now fully operational.

We sincerely apologize for the inconvenience this incident may have caused. Please be assured that we are constantly working to improve our resilience so that, in the event of third-party outages, the impact on our users is kept to an absolute minimum.

Thank you for your understanding and patience.

AWS has reported a major global outage affecting one of their core services. This disruption is impacting our platform as well.

We have implemented temporary mitigation measures to bypass the affected service and are actively monitoring the situation to ensure stability.

We sincerely apologize for the inconvenience and appreciate your patience while we continue to work on this.

We’re sorry, but we are currently experiencing service disruptions due to an outage with our infrastructure provider (AWS).

Our team is actively working on resolving the issue and is in contact with the provider to restore full functionality as soon as possible. We will continue to share updates as more information becomes available.

Thank you for your patience and understanding.